Terms and Conditions

Thank you for visiting Awaywiththefaeries online fashion boutique. By purchasing from Awaywiththefaeries you agree and accept the terms and conditions. Please read carefully and contact nicki@awaywiththefaeries.com.au if you have any questions.

Nicki Hearn is the designer behind the label Awaywiththefaeries, based on the Sunshine Coast Queensland Australia and abides by Australian consumer law.

Awaywiththe faeries wishes you to be very happy with your purchase, and strives to be your favourite place to buy your unique special occasion dress.

Description

This website is as accurate as possible and the garments are clearly described with sizing information, please measure your own body measurements and compare with the sizing chart. The measurements described for the dress is the size of figure to fit not the actual measurements of the dress. Ease is added in the design process for fit. I.e.; eveningwear is close fit with up to two inches ease while corset fit is more skin tight fit with little ease added. Freestyle size will cover a few sizes as it is not intended to be figure forming.

In most cases, a competent seamstress can do minor alterations and it is normal to expect to adjust a hemline or strap length. It is your responsibility to source a reputable professional to do this and Awaywiththefaeries holds no responsibility in this.

Colours are in descriptive detail, and photographs are as true as can be, but be aware not all monitors are the same and therefore your screen may not display exactly true to colour. If you have concerns on fabric and colour please contact for advice and it may also be possible to send you a fabric sample for your assurance.

Payment

Awaywiththefaeries accept online bank transfer and cards through PayPal.

NB;There is also a payment plan available. A deposit will secure your purchase and payments will be divided into instalments over six months. Contact Awaywiththe faeries for details and to set up your personal payment plan.

Under no circumstances will dresses be despatched before payment in full.

Copyright

Awaywiththefaeries prides itself on the creative and individual design variations and its exclusive limited numbers. It is an offence to copy or reproduce these designs.

Refunds

All Awaywiththefaeries dresses are online in descriptive detail. It is your responsibility to read and understand in full before placing an order. You may contact nicki@awaywiththefaeries.com.au for further details if you are still unsure and have further questions.

Refunds are not offered due to the exclusivity of the dress and the delicate nature, of the garments. Awaywiththe faeries garments are professionally designed and hand made by Nicki without outsourcing or factory work to keep quality under control. All garments are made in quality handpicked fabrics suitable for the design and made to professional industry standards. Sizing is developed from the British standards sizing guide. Occasionally it may be necessary to have the garment professionally adjusted to fit your figure and this is normal procedure for garments ready to wear and off the rack. If you have doubts you may wish to consider a made to measure dress instead, which will be designed and made for your figure from your personal measurements. Contact Nicki for details.

If you happen to live local, Awaywiththefaeries is happy to offer you an appointment to try on the dress before you decide to purchase.

Due to its delicate nature, care must be taken with all beaded fabrics in wear and it is acceptable to shed a few beads/diamantes. This does not affect its suitable use as a garment. Awaywiththefaeries uses very different types of fabrics, and some may have a small slub or other variation. This is acceptable as part of the fabric manufacturing and doesn’t deflect the qualities of the garment. Tiny imperfections do not reflect a substandard dress.

Care must be taken if you choose to carry a bag that may snag or catch the dress fabric. Also be careful with shoes with gems and jewellery particular the catches on necklaces and bracelets.

In the rare case scenario you have ordered a dress and find a manufacturing fault, you must contact Nicki within 48 hours with full details and it will be dealt with immediately. A fitting issue due to sizing is not a manufacturing or design fault so please measure yourself carefully as instructed before placing your order. Awaywiththefaeries abides by Australian law.

Postage

All garments must be paid for in full before being released.

For a limited time Awaywiththefaeries offers free delivery within Australia.

If you are overseas please contact Awaywiththefaeries for postage possibilities and costs to your country.

Australia post is the choice of courier and parcels will be given a tracking number and needs to be signed for on delivery. Once posted, the parcel becomes the responsibility of the courier company. If you wish to have parcel insurance please ask for a quote.

Thank you for reading and accepting these terms and conditions. Awaywiththefaeries greatest wish is for you to be so happy with your purchase and enjoy wearing your gown to your special occasion. By purchasing an Awaywiththefaeries gown you are supporting a bespoke creative industry and one very happy creative designer, allowing Nicki to earn her working wage from doing what she loves best. In return you get wear a very individual dress that is either one of a kind or from a very, very limited edition. Enjoy x